CFTC Alert! CFTC Orders HSBC to Pay a $30 Million Penalty for Recordkeeping and Supervision Failures for Widespread Use of Unapproved Communication Methods.
HSBC admitted their employees often communicated โoff-channelโ about securities business matters on their personal devices, using WhatsApp.
Source: https://www.cftc.gov/PressRoom/PressReleases/8701-23
The Commodity Futures Trading Commission today issued an order simultaneously filing and settling charges against HSBC Bank USA, N.A., a provisionally registered swap dealer,